January 2025 Newsletter
Welcome to our January newsletter update.
Look Out for our New Quote Design
From this week, all of our customers will start to receive quotes in a new format. These are being generated by our new integrated system.
Our colourful new quotes will be sent as PDFs attached to an email from your Account Manager. We hope you like them!
Supporting Salford Red Devils
We have renewed our pitch-side sponsorship board at Salford Red Devils at the AJ Bell Stadium in Salford for the upcoming 2025 Rugby League season.
If you would like to go to one of the Men’s First Team home matches with us, please get in touch with your Account Manager.
New Ticketing System
If you are currently using our online ticketing web portal, this will close on 31st January 2025 as we are implementing a new service desk system.
We will be able to give you access to the new system in due course, but in the meantime please email the helpdesk on helpdesk@ncs.cloud or telephone on 01706 239000 option 1.
Quarterly and Annual Reviews
Over the past few months, we have also started to carry out quarterly and annual reviews for our support customers.
These are currently being rolled out and your Account Manager will be in touch when yours has been completed.
For more information about what is covered, please get in touch.
Zen Update
Zen Internet have asked us to inform you of changes that are coming. In March 2025, they will be upgrading their web hosting product, cPanel. They will be upgrading the servers to MariaDB, version 10.6, a newer and more advanced version of the database management system.
This upgrade includes important improvements to performance, security, and compatibility with modern web standards.
Cyber Essentials Plus Certification Renewed
We are happy to report that we have just renewed our Cyber Essentials (CE) Plus certification for another year.
Big well done to the team involved!
We have had the Cyber Essentials Plus certification for a number of years now and lots of our customers have also decided to go through the process of gaining Cyber Essentials certification with us too.
Click the link below for more information about what Cyber Essentials certification is and why you should consider it for your business.
Microsoft to Stop Support for Office Apps on Windows 10
Microsoft have announced they will no longer support Office apps, known as Microsoft 365 apps, running on Windows 10 later this year.
This support cut off coincides with the Windows 10 end of life which is also happening this year. Windows 10 will reach the end of support on 14th October 2025. After this date, Windows 10 will stop receiving any updates, software patches and critical security fixes.
Microsoft ending support for the Office apps means that any businesses that rely on those Microsoft 365 apps will need to upgrade to Windows 11.
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