As a Managed Services Provider (MSP), we can tailor the IT service we provide to suit your needs. We have an experienced helpdesk on hand ready to support your business as required when it comes to the management and maintenance of your IT systems.
To contact the Helpdesk call 01706 239000 option 1 or email helpdesk@ncs.cloud
Support Services
Our range of support services
Monitoring and Alerting
We provide performance reports and continuously monitor your critical systems to ensure they’re running at the optimum. However, if a problem does occur, you’ll be supported by the NCS team who will look to quickly resolve it.
Full IT Support
We have a team ready to fix any IT problems remotely or on-site to ensure downtime for your business is limited.
Helpdesk
Our helpdesk is open Monday to Friday with our Microsoft Certified technicians ready to support your business throughout the working week.
Account Management
When you partner with NCS, you partner with your own dedicated account manager who will become an expert on your company, and its systems, in order to best support you. They will also provide strategic planning and advice specific to your business’s IT needs.
Managed Patching
We will monitor your network and ensure we’re implementing critical security patches to keep your computers up to date, reducing the chances of a system failure and improving productivity.
24/7 Portal
Clients have 24/7 access to our support portal to raise new IT tickets for any issues they are experiencing and view the status of existing tickets.